These guys are talking about the problems when taking your computer to large companies such as the Geek Squad at Best Buy. They also pointed out a couple of things that you should consider when looking for the right guy to fix your computer.

  1. Ask the technician to show you his credentials.
  2. Ask for 2nd opinion before deciding who to fix your computer.

I totally agree with them.

What’s your experience with the technicians from companies like Best Buy and Futureshop?

You should also ask the technician about the questions I have blogged earlier here.